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Help Center FAQs

What are my benefits to see a dentist or orthodontist, or receive other dental services?

View your dental benefits by following these steps:

  1. Select Benefits & Coverage, then What’s Covered.
  2. Using the Coverage dropdown menu, select the active dental account.
  3. Under the Dental tab, go to the dropdown menu titled Service you may need.
  4. Select the appropriate dental benefit (such as Dental Crowns or Orthodontics), then Show Coverage Details.
  5. Check the chart(s) to see if the benefit is covered, how much your plan will pay, how many visits are covered and if prior authorization is required. You may need to scroll down to view all the information you need.

To find an in-network dentist or other dental professional, use the Doctor & Hospital Finder. For additional questions about your dental coverage, please contact our Dental Customer Service department at 1-800-4-DENTAL (1-800-433-6825).

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Last updated:

Feb 20,2024

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